ORDERS

From won deal to shipped and installed — one order, followed the whole way.

ScaleBespoke Orders is the fulfillment backbone connecting a won deal to what actually gets produced and delivered — fabrication drawings, shipping, and installation all tied to the same order number, with sub-orders when a job needs to be split and delivered in phases.

  • ✓ Fabrication drawings attached to the order
  • ✓ Shipping and delivery tracked per order
  • ✓ Split into part-orders for phased delivery
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SANDBOX DEMO Sanitized product view
Dashboard CRM› Orders Clients
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OrdersFrom won deal to delivery and installation
Search⌕OwnerAll⌄EmployeeAll⌄CountryAll⌄FactoryAll⌄Main StatusAll⌄StatusAll⌄Shipping StatusAll⌄
□No.TitleCustomerFactoryMain statusStatus
□SB-1281●   Bespoke entrance setNorthstar FabricationWorkshop ACreatedRequest
□SB-1280●   Courtyard balustradeSample Projects LtdWorkshop ACreatedConfirmed
□SB-1278●   Reception screensHarbour JoineryWorkshop BStartedConfirmed
□↳ SB-1278_E1Extra order · finishingHarbour JoineryWorkshop BStartedBy us
□SB-1271●   Feature staircaseApex StudioWorkshop ACreatedOn hold
□SB-1264●   Steel canopyDemo CompanyWorkshop AShippedConfirmed
✦Peter

What this replaces

  • Production drawings live in someone's inbox, disconnected from the order they belong to.
  • Nobody can tell at a glance whether an order has shipped, is mid-production, or is waiting on a part.
  • A job that needs phased delivery gets tracked as several disconnected loose orders.
Editorial view of the real-world work supported by Orders

From workshop to site

The order is the thread through every handoff.

Fabrication drawings, part-orders, shipping and installation remain connected to one order, so every team can see what has been made, what is moving and what still has to happen.

Inside Orders

What you actually get

Fabrication drawings and files, on the order

Drawing files and revisions stay attached to the order itself, so production always works from the current version — not whatever was last emailed.

Shipping and delivery tracked per order

See where every order actually is — production, ready to ship, shipped, installed — without chasing an update.

Mounting and installation jobs scheduled

Installation jobs are scheduled and tracked as part of the order, connected to the same Resource Planning calendar as the rest of the work — and when the main contractor's site runs through Dalux, location-based tasks and a live burn-up chart sync with it (see Integrations).

Split into part-orders when delivery is phased

A large job can be split into part-orders for staged production and delivery, while staying traceable back to the original order.

Finite-capacity production scheduling

Work centers carry real weekly capacity, and every open production stage gets a projected start and end date. When the projection lands past the due date, the Production Board flags the order AT RISK before it becomes late.

Traveler documents and a change-order trail

Print a traveler PDF for a work order — specification, routing stages and a physical sign-off strip — and see every spec, quantity or due-date change logged after release, with who changed it and when.

Carrier tracking on the shipping list

Bring, DHL and FedEx tracking (and Bring booking) sit on the shipping list with your own carrier credentials, so delivery status is read from the carrier rather than typed in.

The rest of the platform

Works with every other module, out of the box

Orders isn't a silo — it shares clients, jobs and order numbers with the rest of ScaleBespoke.

ORDERS

Orders

From won deal to shipped and installed — one order, followed the whole way.

Explore Orders →
CRM

CRM

Every deal, every conversation, every client — in one native pipeline.

Explore CRM →
ACCOUNTING

Accounting

Finance that talks to production, not just to your accountant.

Explore Accounting →
INVENTORY

Inventory & Warehouse

Know what you have, where it is, and what it's reserved for.

Explore Inventory & Warehouse →
RESOURCE PLANNING

Resource Planning

See active projects, team capacity and dated assignments in one planning workspace.

Explore Resource Planning →
TIME & ATTENDANCE

Time & Attendance

Clock-ins tied to real jobs, not just a timesheet.

Explore Time & Attendance →
COMPLIANCE & HMS

Compliance & HMS

Health, safety and compliance documentation that lives with the work, not in a binder.

Explore Compliance & HMS →
QUALITY MANAGEMENT

Quality Management (QMS)

Every non-conformance recorded, every certificate traceable — quality that holds up to an audit.

Explore Quality Management (QMS) →
BUSINESS INTELLIGENCE

Business Intelligence

The numbers that actually run the business, in one place — not an export away.

Explore Business Intelligence →
ASSET MAINTENANCE

Asset Maintenance

Know your equipment's condition before it stops production, not after.

Explore Asset Maintenance →
FIELD SERVICES

Field Services

What happens after installation, tracked with the same care as the order itself.

Explore Field Services →
CUSTOMER PORTAL

Customer Portal

Every client message, drawing, invoice and document — kept with the right order.

Explore Customer Portal →
SCALE CAD

Scale CAD

Configure the opening, see the drawing update, and save it back to the order.

Explore Scale CAD →
DOCUMENT MANAGEMENT

Document Management

Every file organized by the job it belongs to, not by whoever last saved it somewhere.

Explore Document Management →
HELP DESK

Help Desk

Support after the sale, tracked as tickets — not lost in the sales pipeline.

Explore Help Desk →
AUTOMATION

Automation

When this happens, do that — across the whole platform, with no code.

Explore Automation →
APP BUILDER

App Builder

Design the form your business needs and get a working records screen for it — without a developer.

Explore App Builder →
HR & PAYROLL

HR & Payroll

Employee records, org chart and skills — built on the accounts your team already logs in with.

Explore HR & Payroll →
SOCIAL

Social Inbox & Publisher

Instagram, Facebook, LinkedIn and TikTok enquiries into the CRM — and your workshop photos back out as posts.

Explore Social Inbox & Publisher →
SCALE FIELDBOOK

Scale Fieldbook

Annotate site surveys on an iPad — ink, shapes, measurements and photos on real pages, exported as a PDF.

Explore Scale Fieldbook →

See Orders on your own data